Shipping Policy

At Monarch Cutlery, we are committed to delivering premium handcrafted knives and cutlery products safely and efficiently to customers worldwide. Please review our Shipping Policy for information regarding order processing, delivery times, and shipping procedures.

Order Processing

All orders are processed after payment has been successfully received and verified.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Processing times may vary during peak seasons, promotional events, or due to high order volumes.

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Shipping Destinations

Monarch Cutlery ships to most countries and regions where our products are legally permitted.

Customers are responsible for ensuring that purchased items comply with local laws and regulations regarding ownership, importation, and use.

We reserve the right to refuse shipment to locations where products are restricted or prohibited by law.

Shipping Partners

To ensure safe and reliable delivery, Monarch Cutlery works with trusted domestic and international courier services, including:

  • DHL Express

  • FedEx

  • UPS

  • Aramex

  • Pakistan Post

  • Leopards Courier

  • TCS

  • M&P Courier

  • Call Courier

  • Trax Courier

  • BlueEx

  • USPS (United States)

  • Royal Mail (United Kingdom)

  • Canada Post

  • Australia Post

  • Other local and regional delivery partners where available

The shipping carrier assigned to your order will depend on the destination, shipping method selected, package size, and service availability.

Estimated Delivery Times

Delivery times vary depending on destination, customs clearance, and carrier services.

Estimated delivery times:

  • United States: 5–10 Business Days

  • Canada: 7–14 Business Days

  • United Kingdom: 5–10 Business Days

  • Europe: 5–12 Business Days

  • Australia & New Zealand: 7–15 Business Days

  • Middle East: 7–15 Business Days

  • Asia: 5–12 Business Days

  • Pakistan: 2–5 Business Days

  • Rest of World: 10–20 Business Days

These delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Package weight and dimensions

  • Selected shipping method

Any applicable shipping charges will be clearly displayed before completing your purchase.

Tracking Orders

When tracking is available, customers will receive a shipping confirmation email containing tracking details.

Please allow up to 48 hours for tracking information to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to:

  • Import duties

  • Customs fees

  • VAT or GST

  • Other local taxes

These charges are determined by the destination country's customs authorities and are the sole responsibility of the customer.

Monarch Cutlery has no control over these charges and cannot predict their amount.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • Public holidays

  • High shipping volumes

  • Incorrect shipping information provided by the customer

Monarch Cutlery is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Delivery may be delayed or unsuccessful.

  • Additional shipping charges may apply.

  • Monarch Cutlery cannot guarantee recovery of packages shipped to incorrect addresses.

Please contact us immediately if you notice an error in your shipping information.

Lost or Damaged Packages

If your order arrives damaged or appears lost during transit, please contact our customer support team as soon as possible.

When reporting damaged items, please provide:

  • Order number

  • Photos of the package and product

  • Description of the issue

We will work with the shipping carrier to investigate and help resolve the matter.

Order Tracking & Support

If you have questions regarding your shipment or delivery status, please contact our support team.

Monarch Cutlery
Email: support@monarchcutlery.com
Website: monarchcutlery.com

Thank you for choosing Monarch Cutlery. We appreciate your trust and are committed to delivering premium handcrafted chef knives, folding knives, outdoor blades, Viking axes, swords, and collectible cutlery products with care and professionalism.